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We are looking for an Account Manager with great communication skills to join the team in Lancaster at Nublue.

Are you a Digital Account Manager who loves to work on exciting global and SME UK eCommerce brands? Are you the kind of Account Manager who thrives on creating and maintaining great relationships with both colleagues and clients? Then read on...

This is a proactive role which ensures high levels of customer satisfaction, becoming a trusted advisor for our strategic recommendations. This role sits between the various Commerce team disciplines - Project Management, production, sales and last and certainly not least - our clients! 

Find out what it's like to work at Nublue on their website.

Nublue's Culture

 

An Account Manager will:

  • Establish business objectives for each client project and provide full and detailed strategic proposals that meets given budget, deadlines and achieves the business objectives 
  • Monitor clients’ needs and opportunities, and liaise with and update all members of the Project & Sales team on a regular basis
  • Manage own time effectively and understand the need to priori\se tasks or delegate where required, flagging if more resource is required 
  • Be confident in speaking in pitches and presentations 
  • Be confident in providing month-by-month forecasting and budgeting. 
  • Become the touch point and bridge between the client, the Commerce Production Team, and Sales teams – taking responsibility and accountability for client satisfaction 
  • Maintain reporting documents to manage clients and retainers efficiently and professionally 
  • Leverage client relationships for introductions to additional business growth services and brands 
  • Identify, pursue and convert new business opportunities working alongside the Sales team colleagues 

Our ideal candidate will be:

  • Well organised and self-motivated with excellent communication skills 
  • Able to work to deadlines and under pressure 
  • Able to deal with the unexpected 
  • Have a minimum of 2 years IT/Digital Project management experience
  • Experienced with managing budgets & using project management Software such as Jira 
  • Able to manage 3-5 concurrent projects/clients 

 

Other desirable traits include:

  • Have a ‘can do’ project management attitude.
  • Able to collaborate with a team to get results.
  • Enjoy working face-to-face with colleagues and partners.


Nublue believe work should be the place where you come to grow. Join them today by applying online.

 

Apply Online

 

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