BigCommerce: Go big or or go home. The SaaS platform built for growth

When do I need to replatform to a new eCommerce platform?

Merchants often ask whether they need to do a complete replatform or whether what they already have can just be improved to provide the outcomes they are looking for. Often, both of these statements can be true. It may be easier (and possibly cheaper) to build on your existing ecosystem and focus on improving areas you know are causing issues for your customers or admin teams.

Sometimes, it makes sense to have a fresh start and rebuild your ecosystem from the group up using the analytics, knowledge, and customer feedback gained on your existing platform to build a tech stack that doesn't have to compromise or accept system limitations. In most cases, merchants know themselves when an eCommerce platform has taken them as far as possible.

We are always happy to provide a fresh pair of eyes, look at existing platforms, and advise on the options available to achieve your business goals.

Do I need to write a brief?

Having a clear vision of what you want to achieve and what success looks like for your business is always a good start. However, our eCommerce consultants can work with you to get under the skin of requirements and turn your ideas, thoughts and target KPIs into costed solutions and detailed project plans. 

We often work with clients to define MoSCoW priorities to break requirements down into "must-have," "should-have," "could-have," and "won't-have" (this time) features to provide clear solution specifications. It would also be great if we could get a view of budgets and timelines to give us a clear view of the restraints we are working within so the solutions we propose are achievable within these considerations.