From vision to realisation with digital transformation

Strategic assessment and discovery

Lay the Foundation for Success. Starting with a thorough assessment of your digital landscape, we work together to identify business objectives, challenges, and opportunities. From this, we formulate a strategic vision aligned with your goals.

Crafting the path to transformation

From our discovery phase, we’ll develop a tailored roadmap outlining specific milestones. Recommendations will be prioritised based on business impact, feasibility and length of project.  The roadmap will be aligned with your overarching digital transformation strategy.

Translating vision into reality

Choose a support or hosting plan that aligns with your business’s unique needs. Our customisable packages cater to diverse requirements, offering personalised solutions that empower your digital operations and enhance overall performance.

Support and continuous optimisation

Once implemented, your project can be handed into the safe hands of our dedicated support team. With decades of combined experience, they can work alongside you on continuous enhancements, proactive support needs, and reactive issues that need swift resolution.

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What services do you offer within digital transformation?

Transforming products and services

To successfully take legacy and offline processes online requires much more than simply a technology solution. We can help you factor in the people: your staff and users. To make your use of technology actually transformational.


Building digital capability

Our people–first, collaborative approach enables us to set your teams up for success long after we’ve taken a step back. By building digital capability, we can give you the tools to innovate and accelerate your digital delivery.

- Organising and optimising digital teams
- Digital transformation change management
- Digital governance, risk and compliance

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Defining your digital strategy

Complex strategic initiatives like digital transformation require a solid underlying strategy. We’ll help you diagnose what’s holding you back, create a clear and compelling route forward and define the coherent actions that will make it happen.

- Digital consultancy
- Strategic research & analysis
- Digital strategy definition
- Competitor & opportunity analysis

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Technology strategy

For many organisations, their technology is holding them back, instead of enabling them. We can help you unpick the complex ecosystem of technology that powers your digital estate and transform it into a platform for growth.

- Technology maturity assessment
- Platform selection
- Proof-of-concept development
- Enterprise architecture
- Cloud migration

Harnessing data

Technology gives us access to increasing amounts of data. Using this data to uncover valuable insights enables us to help you make better decisions to improve and optimise your use of technology.

- Data strategy
- KPI definition & monitoring
- Conversion rate optimisation
- Business case modelling

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Success stories - realising digital transformation impact

Ordnance Survey: A national mapping agency reunified

We embarked on a transformative journey with Ordnance Survey (OS), the UK's national mapping agency. Over ten months, we conducted extensive research, from stakeholder workshops to user interviews, resulting in strategic insights and recommendations. This comprehensive approach positioned OS for a revamped website, aligning user needs with business objectives for a more engaging and market-effective online presence. The outcomes were presented to the board, paving the way for a clear vision and tangible benefits across user satisfaction and business performance. 

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Manchester Metropolitan University: Unifying its digital landscape

Manchester Metropolitan University (MMU) underwent a transformative digital overhaul with our team. The project addressed the challenges of multiple websites, aligning content with user needs, and fostering a unified digital presence. Through extensive research, platform consolidation, and knowledge sharing, the partnership achieved a critical tipping point in MMU's digital transformation, setting a blueprint for success. The collaboration empowered MMU teams, fostering a culture of change and efficiency. Ongoing support ensures continued excellence in their world-class digital estate.


Why work with CTI Digital?

“Working with CTI [Digital] was a critical step in developing a clear vision for our future website — we are already starting to see the user and business benefits of such comprehensive work.” 

— Mandy Wash, Senior Digital Marketing Strategy Manager at Ordnance Survey

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