United by more than just technology.

Membership organisations, trade associations, councils, and professional bodies face their own complex problems and challenges, which our team handles with their expert knowledge of the industry. As a Memberwise Recognised Supplier, our digital strategy teams work with your organisation to find new opportunities and technical solutions for:

  • Brand and service development
  • Digital strategy and user testing
  • Membership and subscription registration and renewal solutions
  • Customer Relationship Management (CRM) integrations
  • Enterprise content management systems (CMS) and integrations
  • Web development, UX design, and accessibility
  • Data Security & GDPR


                                       We're trusted by

 

English Heritage logo

 

 

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Chester Zoo - UX Agency client logo

 

 

The Law Society Logo

 

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chatham house logo

 

 

 

chartered society of physiotherapy logo

 

 

Centralised authority and trust.

By defining a vision for the Royal College of Occupational Therapists’ (RCOT's) digital future, we’ve better-engaged members and improved the accessibility of the site content.

We shaped a roadmap of digital products and services, including a multi-domain migration, a new Drupal CMS and front-end, improved content architecture and search function. As well as gated content journey mapping fresh, accessible modules, a member login zone, and data management.

32,000

Fully supported members

89%

Increase in mobile traffic

"The team understood the broader vision behind this project, brought fresh ways of thinking and remained focused on making the directory a success."

Dora Popova, Digital Experience Manager, Chatham House

Streamlined checkouts and increased revenue streams

Chester Zoo partnered with CTI Digital to revamp their website, focusing heavily on user research and A/B testing to enhance the user experience and better highlight the zoo's conservation efforts. Through thorough research, CTI Digital identified key user preferences and pain points, which informed the design and functionality updates.

A/B testing was used extensively to compare different versions of web pages and features, allowing for data-driven optimisations. These tests led to improved navigation, a streamlined checkout process for donations and bookings, and enriched content that effectively conveyed the zoo's conservation mission. The result was a faster, more engaging website that significantly increased online transactions.

£1 million

Increase in GiftAid revenue

128%

Increase in donations

72%

Increase in GiftAid

4.5%

Increase in transactions

"We have been really impressed with the CRO work that CTI Digital has implemented in the last 6 months, particularly the successful A/B tests that have helped us increase our donation and Gift Aid revenue across our online sales. This work is so valuable to us in better understanding our customers' behavior online, ensuring that we optimise where we can."

Helen Dean, Head of Marketing at Chester Zoo

Talk to an expert

  
Whether you prefer to call, email, or book a 30 minute-session, get in touch with our friendly team to learn more about our services.

We're available to talk Monday - Friday between 9am and 5.30pm (excluding UK public holidays)		 sales@ctidigital.com
0161 713 2434


 Or book a virtual meeting at a time that suits you: