2019 has been a fantastic year. We’ve held a record number of training sessions, spoken at events around Europe, and we celebrated our 5th anniversary with 5 more clients. Thank you for making the year so special. To celebrate, we’ve gathered together some of our highlights.
As we look to improve our services continually and partner with the best platform providers in the industry, we are proud to announce that we are now official Mailchimp Partners! Joining their community of talented agencies is a huge privilege for us and will be beneficial for the agency and our clients.
Making a donation is an emotional decision. A rise in charity fraud has lead to patrons demanding increased transparency. In particular on where their money is going and what challenges a charity is fighting against. Increase donations by ensuring that your website, most importantly your donation page, clearly states your core message - in plain, simple language.
To encourage donations, focus on answering potential-donors’ top questions and streamlining the donation process. Our design and UX experts have created this guide to best practices for charity websites. Learn how to optimise your donation page and improve your fundraising strategy.
TechSmart NFP highlights the changing influence of technology on the NFP industries from membership bodies to charities.
It was during his 2015 DrupalCon Europe keynote when Dries Buytaert first discussed the ‘free-rider problem’. Dries proposed improvements to the way Drupal tracks contribution an a scale of “social capital”. This would better recognise all types of work and how contributions can lead to a bigger impact in the world.
As the Black Friday and Christmas shopping season quickly approaches, ensure your commerce store is ready for the peak season rush.
User experience (UX) is best described as:
The process of enhancing customer satisfaction and loyalty by improving the usability, ease of use and pleasure provided in the interaction between the customer and the product.
‘Good’ UX will allow your customers to navigate easily through your online store or website, add products to their basket and proceed to checkout to purchase products or make a donation without friction. Optimising your UX in this way will improve your bottom line or your donation numbers, as you take away common online shopping frustrations.