Leading eCommerce Agency - We Help Grow and Transform Brands and Retailers 

Unlock Your eCommerce Potential with Expert-Led Solutions

Comprehensive eCommerce Expertise

With over 20 years of experience, we provide end-to-end eCommerce solutions that cover digital strategy, technology, experience design, and growth. From building scalable digital platforms to crafting human-centred experiences, we ensure your entire customer journey is seamless, driving measurable results and transforming your business.

Achieve Sustainable Growth and Success

Partnering with us means more than just solving today’s challenges. We tailor our strategic approach to your specific goals, helping you navigate the complexities of modern eCommerce. Whether you’re a B2C brand entering the D2C space or a B2B business, our solutions empower you to achieve sustainable growth and stay ahead of the competition.

Your Go-To Partner

Our proven track record and diverse expertise make us the ideal partner for your eCommerce journey. With 200+ digital experts, a history of success, and a commitment to ROI-driven results, we deliver solutions that scale with your business. Let us help you push the boundaries of what’s possible and unlock your brand’s full potential.

"CTI Digital has been crucial to our online business. Based on the fantastic results we have seen, we are now working with them across marketing and website development for one of our other brands."

Your Go-To eCommerce Agency

End-to-End eCommerce Solutions

From strategy to execution, we handle every aspect of your digital journey and streamline your entire eCommerce ecosystem, ensuring seamless integration and maximum impact.

Proven ROI-Driven Success

With over 20 years of experience, we consistently deliver measurable growth and digital transformation for leading global brands. Our data-driven strategies are designed to maximise ROI, helping your business achieve sustained success.

Dedicated Team of eCommerce Experts

Our passionate team of 200+ digital specialists is dedicated to building high-performing online stores that drive growth. From developers to strategists to marketers, our experts are committed to creating innovative solutions that meet your business goals and exceed your expectations.

CTI Digital’s team in numbers

130+

Leading Clients

43%

Average Annual Client Growth

300M

Transacted Through Client Stores

4th

Rating in Prolific North's Top 50 Digital Agencies

Tailored eCommerce Services

eCommerce Strategy and Consultancy

We help you navigate the digital landscape with precision. Through collaborative consultation and strategic planning, we pave the way for your brand's transformative journey.  By partnering with us, you receive a roadmap tailored to your ambitions, setting the stage for digital excellence and sustainable growth.

eCommerce UX Services

We create human-centred experiences that resonate and captivate. We go beyond aesthetics, defining and designing end-to-end solutions that align with your brand and customers.  By partnering with us, you will experience the transformation of your products, services, and processes into seamlessly digitised solutions that are a joy to interact with.

eCommerce Store Builds and Upgrades

We build stores, websites, products, and platforms that not only meet your immediate needs but also provide scalable, future-proof solutions. By partnering with us, you secure a digital ecosystem that stands the test of time, delivering enterprise-level solutions for long-term success.

eCommerce Growth Services

We fuel your brand's growth by combining data-driven insights with creative strategies that connect people to your brand. From digital marketing, SEO, and paid search to content, email, social media, influencer marketing, and conversion rate optimisation, we help you attract new customers and nurture lasting relationships with existing ones.

We're trusted by

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Our eCommerce Case Studies

Why work with CTI Digital?

Connected eCommerce Solutions

We provide comprehensive coverage of the entire digital customer journey. With expertise in strategy, experience, technology, creative design, and growth, we ensure end-to-end digital experiences through connected eCommerce solutions that drive results.

Strategic Partnerships

We cultivate strategic alliances with global technology partners, forming a collaborative ecosystem to deliver enterprise-level technical expertise and human-centred experiences for our clients. 

Proven Track Record of Success

Our agency has a 20+ year history of delivering measurable results for global brands. By combining strategic vision with hands-on execution, we consistently exceed client expectations, driving significant growth and lasting digital transformations. With a focus on long-term partnerships, our success is built on delivering ROI-driven solutions that scale with your business.

Diverse Industries, Specialised Solutions

We're experts in creating personalised eCommerce journeys that drive sustainable growth. Whether you're a B2C brand exploring D2C channels, a B2B business or a digital disruptor, our strategic guidance and innovative solutions empower you to navigate the complexities of modern commerce and achieve your business objectives.

Our partners & accreditations

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Talk to an eCommerce expert

We're available to talk Monday - Friday between 9am and 5.30pm (excluding UK public holidays)

You can call or email us, or book a 30 minute session with one of our friendly team of eCommerce experts and we'll help you unlock growth.

 

FAQs

What types of eCommerce platforms do you specialise in?

We work with a wide range of leading eCommerce platforms, including Shopify, Magento, BigCommerce, Adobe Commerce and custom-built solutions. 

We are Shopify Plus Certified Partners and experts in BigCommerce and Adobe Commerce (formerly Magento). Our deep experience with these leading platforms allows us to recommend and implement the best solution tailored to your business goals, ensuring scalability and seamless performance as you grow.

Do you offer ongoing support and optimisation after launch?

Yes, we offer continuous support and optimisation services that ensure your eCommerce store stays ahead of the competition. Whether it’s technical maintenance, marketing enhancements, or performance analysis, our team is here to help your business thrive long-term.

When do I need to replatform to a new eCommerce platform?

Merchants often ask whether they need to do a complete replatform or whether what they already have can just be improved to provide the outcomes they are looking for. Often, both of these statements can be true. It may be easier (and possibly cheaper) to build on your existing ecosystem and focus on improving areas you know are causing issues for your customers or admin teams.

Sometimes, it makes sense to have a fresh start and rebuild your ecosystem from the group up using the analytics, knowledge, and customer feedback gained on your existing platform to build a tech stack that doesn't have to compromise or accept system limitations. In most cases, merchants know themselves when an eCommerce platform has taken them as far as possible.

We are always happy to provide a fresh pair of eyes, look at existing platforms, and advise on the options available to achieve your business goals.

Can you help with replatforming or migrating my existing eCommerce store?

Absolutely. We have extensive experience in replatforming and migrating ecommerce stores to more advanced and scalable solutions. We handle the entire process, ensuring a smooth transition with minimal disruption to your business operations.

Do I need to write a brief?

Having a clear vision of what you want to achieve and what success looks like for your business is always a good start. However, our eCommerce consultants can work with you to get under the skin of requirements and turn your ideas, thoughts and target KPIs into costed solutions and detailed project plans. 

We often work with clients to define MoSCoW priorities to break requirements down into "must-have," "should-have," "could-have," and "won't-have" (this time) features to provide clear solution specifications. It would also be great if we could get a view of budgets and timelines to give us a clear view of the restraints we are working within so the solutions we propose are achievable within these considerations.

Ready to grow your online store? Let's talk. Contact our team today and get a tailored plan to meet your objectives with costs.