BigCommerce: Go big or go home. The SaaS platform built for growth

BigCommerce Platform Builds

It all starts with a thorough discovery. Understanding what makes your business tick, what your current challenges are and where you are heading. We take this foundation and put together a technical spec and UX design that gives you the tools you need to delight your customers and a design that effectively communicates your brand and its values.  Our project team will then set to work delivering your perfect store, managed by a dedicated Project Manager and with expertise from across our 200 strong team brought in where needed to ensure your project has the right blend of strategic thinking, technical excellence and creative expression to deliver the BigCommerce solution you dreamt of. 

Talk to us today about your next BigCommerce project.

Upgrading to BigCommerce Enterprise

Congratulations, you’ve made it! Making the move to an Enterprise platform is a big leap. It’s critical to consider the additional features and functionalities that are provided with BigCommerce Enterprise and how you can effectively apply these to your business, so the platform can get to work for you from day one. As a SaaS platform moving to BigCommerce Enterprise is the obvious final destination in your growth story so it’s important to get it right. CTI Digital has a wealth of experience in supporting clients to upgrade to BigCommerce Enterprise edition and will work with you in a strategic, technical and consulting capacity to enable your business and teams to make the best use of your new setup. If you think BigCommerce may be the next stop on your growth journey, then speak to CTI Digital today. 

Speak to a BigCommerce Solution Architect

BigCommerce Continual Development & Support

Need a quicker turnaround in support tasks or a more proactive approach to improving your existing store? Then it’s probably worth a chat. Our tried and tested website audits and onboarding process help to get you up and running quickly with a website and team you can trust. Once we have your setup audited and documented, we’ll agree a switchover date, from which point we can manage and support your BigCommerce setup and start the real work of helping grow your business and make the most of the BigCommerce platform.

Find out what we can do for you today

When do I need to replatform to a new eCommerce platform?

Merchants often ask whether they need to do a complete replatform or whether what they already have can just be improved to provide the outcomes they are looking for. Often, both of these statements can be true. It may be easier (and possibly cheaper) to build on your existing ecosystem and focus on improving areas you know are causing issues for your customers or admin teams.

Sometimes, it makes sense to have a fresh start and rebuild your ecosystem from the group up using the analytics, knowledge, and customer feedback gained on your existing platform to build a tech stack that doesn't have to compromise or accept system limitations. In most cases, merchants know themselves when an eCommerce platform has taken them as far as possible.

We are always happy to provide a fresh pair of eyes, look at existing platforms, and advise on the options available to achieve your business goals.

Do I need to write a brief?

Having a clear vision of what you want to achieve and what success looks like for your business is always a good start. However, our eCommerce consultants can work with you to get under the skin of requirements and turn your ideas, thoughts and target KPIs into costed solutions and detailed project plans. 

We often work with clients to define MoSCoW priorities to break requirements down into "must-have," "should-have," "could-have," and "won't-have" (this time) features to provide clear solution specifications. It would also be great if we could get a view of budgets and timelines to give us a clear view of the restraints we are working within so the solutions we propose are achievable within these considerations.