Even if you’re happy with Umbraco as a platform, you may need support from an Agency Partner; if so, we’re here to help. As an Umbraco Gold Partner, we utilise a health check process throughout the onboarding process, so you arrive in a stronger position.
Our Umbraco Support services provide peace of mind. Peace of mind that you're secure, and running smoothly. But also peace of mind that you're continually improving and making positive changes to your technical infrastructure.
Depending on your combination of services, we'll keep you running at optimal performance and ensure you're using the most cost-effective services. Plus with continual support hours, our experts will continually improve your integrations, UX and more.
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We helped these leading brands. What will we do for you?
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For companies that need it, we have 24/7 enterprise-class monitoring. If we spot any issues, our on-call team will fix them before they impact your customers or revenue.
We also offer day time monitoring and support for businesses that operate 9-5, empowering your team with extensive technical support at a more affordable rate.
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Businesses come in many shapes and sizes and so do our support hours.
Critical: We’ll keep you running come rain or snow.
Reactive: Minor changes and updates without the headache.
Continual: Innovative enhancements planned across a cost-effective digital roadmap.
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There are hundreds of reasons you might need to revert your platform or access old data, particularly if you’re a large organisation with multiple teams.
All of our hosting clients receive regular daily backups, so your data and investments are always safe.
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Our Umbraco hosting is provided and managed by our DevOps team using the Microsoft Azure cloud-based infrastructure.
We also utilise Umbraco’s cloud hosting services to provide a cost-effective solution for smaller campaigns and solutions that require less support.
Our hosting solutions always fit the job so you'll never overpay.
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You’ll be assigned a client success team who will plan for your future and make the most of your budget. Backed by a full SLA agreement, you'll always be secure in the knowledge your site it properly looked after.
As Umbraco Partners, we also have a team of certified developers who will ensure you know about the latest Umbraco features, first.
We use our tested health check process to ensure our onboarding process puts you in a better position than when we met.
With 150 experts in multiple countries, we provide quality 24/7 support backed with a strong SLA.
Our client success team continually review your support package to ensure you receive optimal value for money.
Our dedicated testers and ITIL accredited staff deliver quality projects inline with ISO9001:2015 accredited processes.
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