Research lead, customer-driven digital experiences and design
We’ve researched, conceptualised and executed excellent User Experiences (UX) for every type of site, from Rollercoasters to Higher Education Institutions.
We employ cutting-edge user research tools and behavioural expertise to get to the heart of the issue and understand what your customers really need.
Our UX and UI designers take those findings to create innovate, accessible, and high-performance websites that delight users.
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Our Strategists and User Researchers work with your stakeholders to undertake meaningful research into end-user behaviour. We believe context and collaboration is key to understanding what makes those users tick. Our experts discover your user's intentions, desires and frustrations through careful observation and interview techniques.
We identify and illuminate actionable opportunities and solutions. Curiosity, Measured.
What good is user research if nobody is going to build on it? We’ll create clear, concise outputs which make sense to your business and can be used to bring your strategy into the future.
Mental models, user personas, and journey mapping all take us closer to understanding users and how they interact with your brand.
Using the latest prototyping software and design processes, we can visualise your future product with fully interactive prototypes and high fidelity designs.
Backed by 10 years of experience and brilliant scientific minds, we turn the data into enjoyable experiences packed with originality.
Implementing new ideas is a huge investment. Our on-site UX Lab features cutting edge observation tools and enables data collection from CRO experimentation, analytics, and usability testing. We transparently show how the product, system or service works to give you the best solution, not the first one.
The term User Experience defines the actions, decisions and journeys your customers face when interacting with your brand. A bad experience implies a bad product for most customers. User Experience means giving your customers a process they love.
This may be realised in increased click-throughs, longer browsing time, greater success rates and conversions. Which at the end of the day means greater revenue and happier customers for you. So, are you ready to get started?
We create original visual designs based on ux research and data. This means you get all of the reward, and none of the risk when breaking the mould.
We’ve been in digital for 15 years and delivering experiences for 10. In an industry that is always changing we dedicate training time to stay ahead.
As a full-service agency, we see the wires holding it all together. So we make smarter, future-ready decisions informed by experts from every angle.
Our fully qualified QA team test all of our solutions before and after launch. We're also accredited by ISO 9001:2015 and Cyber Security Essentials.
"CTI have been hugely important in us developing how we deliver our digital tools. I would highly recommend them for their thoroughness, attention to detail and always friendly and helpful approach!"
James Patterson, Royal College of Occupational Therapists
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