Digital Strategies, Trends and Insights from CTI Digital | Digital Agency Blog | UX

How to Create Personalised Experiences

Gone are the days of one-size-fits-all communication. Today, brands have a wealth of data at their...

Web Design, UX, CRO, CX

person using mobile with UX eye tracking glasses on

CTI Digital Wins UX Lab Project with British Gas to Enhance Customer Experience

CTI Digital, a leading UK technology, experience and digital marketing agency, announced a...

UX, Community & News

UX Design Trends 2023

For a website, app or product to stand out and be successful in 2023, it needs to do more than just...

UX

Journey map

The complete beginners guide to User Journey Mapping

You have a goal to achieve, so you’ve written a brief to get started. Now you’re ready to build a...

Digital Strategy, Web Development, UX

Driving forward: London Transport Museum's new online platform

We're proud to share the news that we have helped the London Transport Museum to launch a brand-new...

Drupal, Digital Strategy, Web Development, UX

Accessibility 101 (A head start for accessibility compliance)

It's more necessary than ever to have an accessible website. In addition to the ethical advantage,...

Web Design, UX, Accessibility, Public Sector

Welcome to the group, Stardotstar.

We've been investing in strategy and user experience for a while now. First we invested in talented...

Digital Strategy, UX, Community & News

Screenshot 2019-12-17 at 09.47.55

7 ways to increase donations on your charity website

Making a donation is an emotional decision. A rise in charity fraud has lead to patrons demanding...

Web Design, UX, Analytics, Not-for-Profit

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Foundations of UX: Remove friction points to purchase

User experience (UX) is best described as:

The process of enhancing customer satisfaction and...

Web Development, UX, Commerce

Screenshot 2019-10-25 at 09.25.49

How to increase your Conversion Rates before Black Friday and Christmas Shopping Season

The season between Black Friday weekend and New Year is a huge opportunity for commerce businesses...

Web Design, SEO, UX, Commerce, Analytics, Accessibility

pointing-at-postit_925x

How to Produce Experience Maps for Non-Linear User Journeys

During a recent experience mapping workshop, our User Experience and Digital Strategy teams were...

Digital Strategy, UX

London eCommerce Awards 3X Finalists!

I'm delighted to announce we’re finalists at the 2018 London eCommerce Awards! This adds to our...

Digital Marketing, Magento, UX, Commerce, Event, Awards, Umbraco

UK Fast

5 Speed Considerations for E-Commerce

I took part in the panel for UK Fast’s “Speed in E-commerce” live webinar last week. Hosted...

Magento, Web Applications, SEO, UX, Commerce, Shopify

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How to Design Mobile Sites with Users in Mind

In the current digital climate, ever-increasing online presence has led users to expect an...

Mobile First for SEO (What you need to know)

In 2018, Google's search index moved to a mobile-first approach. This means all search results,...

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