Understanding B2B Commerce: A Comprehensive Guide

    B2B commerce (business-to-business commerce) is evolving rapidly, offering unique business...

    How to Create Personalised Experiences

    Gone are the days of one-size-fits-all communication. Today, brands have a wealth of data at their...

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    CTI Digital Wins UX Lab Project with British Gas to Enhance Customer Experience

    CTI Digital, a leading UK technology, experience and digital marketing agency, announced a...

    UX Design Trends 2023

    For a website, app or product to stand out and be successful in 2023, it needs to do more than just...

    Journey map

    The complete beginners guide to User Journey Mapping

    You have a goal to achieve, so you’ve written a brief to get started. Now you’re ready to build a...

    Driving forward: London Transport Museum's new online platform

    We're proud to share the news that we have helped the London Transport Museum to launch a brand-new...

    Accessibility 101 (A head start for accessibility compliance)

    It's more necessary than ever to have an accessible website. In addition to the ethical advantage,...

    Welcome to the group, Stardotstar.

    We've been investing in strategy and user experience for a while now. First we invested in talented...

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    7 ways to increase donations on your charity website

    Making a donation is an emotional decision. A rise in charity fraud has lead to patrons demanding...

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    Foundations of UX: Remove friction points to purchase

    User experience (UX) is best described as:

    The process of enhancing customer satisfaction and...

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    How to increase your Conversion Rates before Black Friday and Christmas Shopping Season

    The season between Black Friday weekend and New Year is a huge opportunity for commerce businesses...

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    How to Produce Experience Maps for Non-Linear User Journeys

    During a recent experience mapping workshop, our User Experience and Digital Strategy teams were...

    eCommerce Awards FINALIST 2018 logo

    London eCommerce Awards 3X Finalists!

    I'm delighted to announce we’re finalists at the 2018 London eCommerce Awards! This adds to our...

    UK Fast

    5 Speed Considerations for E-Commerce

    I took part in the panel for UK Fast’s “Speed in E-commerce” live webinar last week. Hosted...

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    How to Design Mobile Sites with Users in Mind

    In the current digital climate, ever-increasing online presence has led users to expect an...

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