As the Black Friday and Christmas shopping season quickly approaches, ensure your commerce store is ready for the peak season rush.
User experience (UX) is best described as:
The process of enhancing customer satisfaction and loyalty by improving the usability, ease of use and pleasure provided in the interaction between the customer and the product.
‘Good’ UX will allow your customers to navigate easily through your online store or website, add products to their basket and proceed to checkout to purchase products or make a donation without friction. Optimising your UX in this way will improve your bottom line or your donation numbers, as you take away common online shopping frustrations.
The season between Black Friday weekend and New Year is a huge opportunity for commerce businesses to boost their performance and increase sales. Here are our top Conversion Rate Optimisation (CRO) tools to get the most out of the holiday season.
This webinar is for merchants concerned with the security of their customers' data and compliance with the new EU PSD2 regulations through SCA and 3D Secure 2.0.
In a nutshell, Headless software refers to a set up where the back-end system can be separated from the front-end appearance of an application or website. There’s also such a thing as ‘de-coupled’ but we’ll come onto that later.
Last Updated: 2nd September 2019
Online payments as we know them are changing. New EU legislation coming in on the 14th September 2019 tightens regulations and requirements around the handling of payments and card data. The new legislation will be known as PSD2.
The FCA, however, have announced the legislation will be delayed for 18 months in the UK only. The organisation announced they won't be taking enforcement actions from the 14th on businesses operating in Europe, so long as they have taken necessary steps towards compliance. It can be a daunting topic so our commerce experts have broken down everything you as a merchant need to know.
It's here! Black Friday spreads far beyond its 'Friday' namesake. With consumers expecting more from the annual discount period, here are our top tips for a successful sale:
eCommerce Show North is an annual opportunity to celebrate the thriving digital and eCommerce industry outside of London. We always aim to stay at the cutting edge of industry practice, so we thoroughly enjoyed the chance to collate industry insights and share our successes at this year’s event.
Competition in online retail is fierce. With multiple retailers bidding on the same keywords, organic visibility can help you break through the noise. That's why harnessing organic search traffic is the foundation of a successful e-commerce website. When online shoppers are seeking something specific, it is vital that your products and services are readily visible to this target audience.